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Technical Support (Oakdale)

922 Inwood Ave N

(google map)

compensation: $16.00 and up, depending on qualifications, per hour
employment type: full-time

We are a small software company looking for individuals seeking a career in the IT/Support field. We are looking for someone who is excited and willing to learn new technologies on the job. As a small company our support team dynamically fulfills multiple roles.

We are looking for individuals with the following:
- Good communication and problem solving skills
- Fundamental understanding of computers and installing peripheral devices
- Experience with Windows operating systems as well as Microsoft Office
- Ability to work independently as well as with a team

Duties for the job will include:
- Answering support calls as they come in and accurately identifying, prioritizing, and resolving the issue
- Monitor our ticket system to ensure complete and timely responses
- Troubleshoot issues and bugs to provide solutions to restore functionality or reproducing the issue and
recording it
- Offer timely technical support and teach users how to utilize our software

Benefits for the position include:
- Paid Holidays & Vacation
- 401k

This is an entry level full time position with potential to grow and take on more responsibility. Email us your resume to apply and be considered for the job.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7386190163

posted:

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