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Security Manager (Saint Paul/ Minneapolis)

education completed: masters
license info: CCL
Marcus Harris
Operations Manager
Saint Paul, MN 55101
show contact info
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Operations Manager
Midwest Security - Minneapolis, MN
August 2022 to Present
Managing all Operational company functions, from  recruitment, to scheduling and Billing.
Ast Account Manager
Gardaworld - Minneapolis, MN
February 2022 to August 2022
Overseeing the day-to-day operations of the 24/7 patrol as well as Event Staff, at the Minneapolis
Convention Center. Maintaining accurate Payroll and Scheduling of
300+ Guards. Ensure the timely and successful delivery of our solutions according to customer needs and
objectives, while keeping overtime and Company cost at a manageable level. Responsible for keeping
current clients satisfied and delivering exceptional customer service, while being the liaison between
Client and Customer.
Account Manager
Securitas - Saint Paul, MN
October 2020 to February 2022
Overseeing all security daily operations, managing all guards at 7 bldgs., on a
24hr shift. All Client to company relations. Guard assignment, scheduling, payroll, training, Corrective
Actions. Running 550-man hours at cost while keeping the company profits high with the bare minimum of OT.
Patrol Sergeant
JBM Patrol & Protection - Minneapolis, MN
March 2018 to June 2020
Supervising and Dispatching all Field Agents, on their daily patrol of our clients property throughout the
Twin Cities, Being the primary point of contact and building profitable relationships with current and
future Clients.
Shift Supervisor
City Center - Minneapolis, MN
May 2018 to August 2018
Monitoring daily operation of all Officers, assigning duties, Scheduling and
Payroll, while maintaining a ‘High Threat Level Readiness and Enforcing a strict
Access Control for Clients High Profile Property.
Private Security
Untitled Supper Club/ Skybox - Chicago, IL
February 2007 to April 2018
Executive Security for a High profile, Promanit Supper Club In Chicago's River
North area.
Account Manager (Operations Manager)
CHA - Chicago, IL
December 2005 to February 2007
Overseeing all Operational Procedures for all 24/7 security between 13 buildings and 3 sights. Managing
a total of 400 guards, running over 1000-man hours for security and Chicago Police officers that
moonlighted for the Company. Maintaining accurate Payroll and Billing, as well as the Training and
onboarding of new officers.
AON Account Supervisor.
Allied Security - Niles, IL
August 2003 to December 2005
Responsible for keeping current clients satisfied by providing around the clock security service to their
office building and delivering exceptional client service on a day-to-day basis.
Account Manager
Hillard Heintze - Chicago, IL
January 2000 to July 2003
Managing an array of Leveled Patrol and Officers, running 800 man Hours, between 3
High-rises in Downtown Chicago. 275 guards on a full 24hr rotating shift. Include payroll and Scheduling,
Client Access Control through Badging and key Fobs. Client tours and escorts. Implementation of High-
Rise fire and Safety Procedures from
Chicago Mercantile Exchange (CME), to Civic Opera House. While providing excellent
Customer to client relationship.
Account Supervisor
Wells Fargo - Chicago, IL
July 1996 to January 2000
Handling all scheduling Assignments, Payroll and Daily Operations of all Guards on
My team at any time. Making sure our client is well informed of the Services being provided.
Education
BA in Criminal Justice
National Louis University - Chicago, IL
August 2016 to May 2018
Bachelor's in Criminal Justice
Westwood College - Chicago, IL
January 2013 to July 2016

Skills
• All Microsoft Office (10+ years)
• Customer Service (10+ years)
• Large Scale Event Staffing (10+ years)
• Scheduling and Payroll (10+ years)
• Strategic planning (10+ years)
• Management (10+ years)
• Leadership (10+ years)
• Profit & loss (10+ years)
• Business development (10+ years)
• Account management (10+ years)
Certifications and Licenses
Firearms License
Additional Information
Concealed carry.
  • Principals only. Recruiters, please don't contact this poster.

post id: 7746912489

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