With 39 months of experience in Call Center 11 months as an Account Advisor and 28 months as Quality Assurance Specialist, developing as Quality Auditor and shift manager strong customer service and in all areas, and people skills.
Communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful.
Principals only. Recruiters, please don't contact this poster.