Scale Operator - Join Now

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WHAT YOU'LL ACCOMPLISH
• Coordinates truck dispatch to jobs with orders received from Dispatch Office and operates computer to produce appropriate customer tickets. Verifies tickets for numbers, date and time accuracy. Collects COD money and properly records it.
• Sends transaction register and ticket copies to main office on daily basis. Transfers all files and tickets transfer files at least twice daily. Ensures all delivery tickets are signed by drivers on FOB orders before they leave the plant. Answers phones and takes accurate messages for others in their absence.
• Tares' trucks (empty weight) on weekly basis and records as appropriate as well as maintains accurate records of tons sold by product.
• Maintains product knowledge necessary to answer customer questions. Performs housekeeping duties to ensure that scale house is clean and orderly. Assists Plant employees as required. Performs other administrative duties as assigned.
• Willing and able to cover scales at other plants (including an occasional Saturdays).
• Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
• Perform site specific inductions of all visitors at our sites.

• Customer inquiries and complaint resolution. Gather all information required for sales to make a decision on billing errors, NOADS.
• Work as a liaison between sales, AR, credit, collections, quality control and the front end to coordinate sales system related functions.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.




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