Are you wanting to hone-up your Administrative Professional skills in just 1 day? Join us on Wednesday, April 23, at Hennepin Technical College, in Brooklyn Park, for this unique learning opportunity!
Administrative Professional Development Day
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or visit www.hennepintech.edu/ce and click on "Administrative Professional Development Day". Cost is $299 for 1 full day of must-have training!
The full day of training will include the following mini sessions:
8:00 - 11:00 Personal Influence
This 3-hour course is focused on helping you understand your sphere of influence in the office. We will look at several scenarios and work together using a rubric for taking action in difficult situations. In addition there will be experiential pieces that will help you understand your style and response in conflict. Practical tips will be provided that you can use in having challenging conversations.
11:15 -12:15 - Effective Written Communication- Caren Abdelaal
12:15 -12:55 - Lunch Break
1:00 - 2:00 - Being a Leader from the Position You're In- Sandra Marks
2:15 - 3:15 - Customer Service- Sandra Marks
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