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Level I Service Dispatcher | Multiple schedules available! $17 an hour (Chanhassen)

compensation: $17 an hour
employment type: full-time

*To apply, click reply or email mrost at ultimatestaffing dot com*
*Your resume MUST be included to be considered*


Responsibilities and Duties:
-Be responsible for the check-in and check out of field technicians.
-Document all onsite activities, including scheduling, confirmation of time & worked performed, any delays that occur, open issues, and additional expenses.
-Provide logistical support when it is needed, including package tracking, missing item resolution, site access issues, and availability of Customer Technical Support.
-Provide all alerts and escalations to the Project Manager that regard technical skill level, pay inconsistencies, and budget issues.
-Be responsible for the gathering and posting of any technician deliverables.
-Provide detailed technical orientation for all field service events (72 hours before the event).
-Communicate with both field technicians and customers to ensure that the equipment has arrived and to confirm the technician visit.
-Provide a detailed and accurate assessment of the technician upon the completion of the event.
-Escalate calls to Level II if need be.
-Participate in Technician Review Meetings.

Pay and Schedules:
-$17 an hour.
-Multiple schedules available (please pick one):
-11 am to 7 pm Monday through Friday.
-12 pm to 8 pm Monday through Friday.
-5 am to 2 pm Monday through Friday.
-9 am to 6 pm Friday, Saturday, Sunday, Monday + Tuesday or Thursday (your choice).

Requirements:
-High school diploma (or equivalent).
-Ability to multi-task, set priorities, and effectively manage time.
-Well developed analytical and communication skills.
-Good problem-solving skills and a focus on quality.
-Customer focus and adaptability to different personality types.
-Customer focus and adaptability to different personality types.
-Highly organized.
-Strong typing skills.


*To apply, click reply or email mrost at ultimatestaffing dot com*
*Your resume MUST be included to be considered*
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7061780910

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